Privacy policy
Privacy Policy
Last updated: July 2026
We respect your privacy. This page explains what data we collect when you use lorezbeauty.com, why we need it, and what you can do about it.
Who we are
Lorez Beauty runs lorezbeauty.com. For anything privacy-related, email support@lorezbeauty.com with "Privacy" in the subject line.
What we collect
Depending on how you use the site, we may have:
- Name, email, phone (if you gave it), shipping and billing address
- Order history and payment status
- Messages you send to customer support
- Basic technical info — IP address, browser type, pages visited
- Marketing preferences — only if you opted in
- Reviews you leave via Judge.me
We don't ask for medical information. Please don't send us health details by email.
Why we use your data
- To process and deliver your order
- To answer support questions and handle returns
- To prevent fraud and keep the site secure
- To meet legal and tax obligations
- To send marketing emails — only if you signed up
- To understand how people use the site (analytics)
Who we share data with
We don't sell your data. We work with trusted partners who help us run the store:
- Shopify (hosting, checkout, orders)
- Payment providers (secure payment processing)
- Our fulfillment partner (packing and shipping)
- Judge.me (product reviews)
- Email tools — only if you opted in to marketing
These partners may process data outside your country. We use appropriate safeguards where required by law.
Cookies
We use cookies to keep your cart working, remember preferences, and understand site traffic. Some cookies need your consent — you'll see a banner where that's required. You can also manage cookies in your browser settings.
How long we keep data
- Order records: up to 7 years (tax and accounting)
- Account data: until you delete your account or ask us to remove it
- Marketing data: until you unsubscribe
- Support emails: usually up to 2 years after the case is closed
Your rights
You can ask us to access, correct, or delete your data. You can object to certain processing or withdraw consent for marketing at any time. Email support@lorezbeauty.com — we respond within 30 days.
You also have the right to complain to your local data protection authority.
Marketing emails
We only send promotional emails if you opted in. Every marketing email has an unsubscribe link. Order confirmations and shipping updates are not marketing — you'll always get those when you buy.
Security
We use HTTPS and reputable platform providers to protect your data. No system is 100% secure, but we take this seriously.
Children
This site isn't aimed at children under 16. If you think a child gave us their data, contact us and we'll delete it.
Changes
We may update this policy from time to time. The date at the top will change when we do.
Contact